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​​​​​​​​​​Portal Vision

  • ​The Portal Administration develops a clear-cut vision to enable its end-users to gain access to all information pertaining to Haj and Umrah, Umrah and visits as well as offer streamlined and easy-to use services. 

  • The content is tailor-made to fit the users’ needs and respond to the most popular and frequently used services. 

  • As part of the Portal Management’s steadfast belief in the role played by social media channels, a Facebook /Twitter account was created as a platform to respond to proposals and enquiries, together with ease of opinion surveys and addressing all issues posted  on the websites soon.

  • Finally, the Electronic Portal has recently launched the electronic track system for the domestic pilgrims through the delivery of  services for ​nationals and expatriates willing to perform hajj pilgrimage in the Kingdom of Saudi Arabia. ​​


Portal Mission

Our goal through this Portal is to provide the Portal Users with a bundle of services ensured by the Ministry of Haj and Umrah: 

  • Integrating all packages of eServices offered by the Ministry in accordance with the standards to meet the needs of hajj and Umrah pilgrims .

  • Improving the ease of access to information and services, and processing speed to carry out such eServices.

  • Learning about Hajj and Umrah service providers such as companies and organizations certified by the Ministry of Haj and Umrah inside the Kingdom or ​overseas and their relevant ​information.

  • Offering a full spectrum of services for domestic pilgrims that are appropriate for all segments of society at an affordable price.


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Benefits of Portal Usage 

Any Portal user can gain access to the website free of charge and make best use of the following features:

  • Access to a package of eServices provided by the Ministry of Haj and Umrah at any time and any place.

  • Integrated and safe services perfectly aligned with the end user's needs.

  • High levels of transparency and reliability governed by quality standards in terms of content and process.

  • General design allows you in such a streamlined and standardized manner to access to Umrah and Hajj-related eServices

    and learning about their relevant information.

  • One-stop  portal for all organizations, companies ,bodies and ministries that deliver online and relevant services.

  • Integrated interface between several e-systems and the package of services offered by the Ministry of Haj and Umrah.

  • Getting familiar with sites and addresses of the Ministry of Haj and Umrah and its branches ,and certified Hajj and Umrah providers.

  • Keeping abreast regularly  of the news of  the Ministry ,together with the latest circulars issued and updated on the portal.

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