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Ministry of Hajj and Umrah: first phase of “Smart Hajj” succeeds

Ministry of Hajj and Umrah: first phase of “Smart Hajj” succeeds

The Ministry of Hajj and Umrah announced the success of the first phase of “Smart Hajj” which contributed to facilitating movement, transportation, and enhanced safety of pilgrims in the Hajj 1440H.

Dr. Abdulfattah Mashat, Vice Minister of Hajj and Umrah and Dr. AbdulRahman Aljadhai, CEO of Elm company signed two Memorandums of Understanding between the Ministry and the company to develop along with operate the electronic platform for subsistence, health, environment, and establish as well as operate the Qualifying and Licensing Centre for Employees of Hajj and Umrah Sectors.

“The Ministry of Hajj and Umrah is undergoing digital transformation in cooperation with leading technology companies to promote the concepts of using smart solutions in order to provide high-quality services for the Guests of Allah which will contribute to improving and enriching pilgrims’ experience in the Kingdom as well as achieve one of the main goals of Saudi Vision 2030,” said Vice Minister of Hajj and Umrah during a press statement at GITEX 2019.

“The Ministry of Hajj and Umrah in accordance with the instructions and guidance of the Minister of Hajj and Umrah Dr. Mohammad Saleh Benten has made many strategic partnerships with the private sector to improve the quality of services and the development of “Smart Hajj” solutions including the signing of Memorandums of Understanding last year with SAP in the field of technology, digital infrastructure, cloud computing, geospatial cloud computing platforms, Internet of Things, and smart cards to improve services,” added Vice Minister.

“Our Smart Hajj ensures that millions of pilgrims from around the world are transported quickly, easily, and safely to religious sites on set schedules. The successful digital transformation allows real-time insights to optimize travel and crowd experiences and during our second phase of Smart Hajj we will roll-out predictive modeling and simulation for millions of Hajj and Umrah pilgrims,” said Dr. Amr Al-Maddah, Chief Planning and Strategy Officer at Ministry of Hajj and Umrah.

The “Smart Hajj” captures real-time insights of pilgrims using the Internet of Things, geospatial, and camera analytics, along with data from the pilgrim experience mobile feedback platform.

The Ministry of Hajj and Umrah is one of the participants of GITEX 2019, an annual technological event based in Dubai where the ministry is showcasing its latest technologies in serving Hajj and Umrah pilgrims and enriching their experience in Saudi Arabia.